Contact
One person reads these. Expect a reply within two business days.
| Reason | |
|---|---|
| Support and anything about the product | usama@bitrupt.co |
| Billing, invoices and refunds | usama@bitrupt.co |
| Privacy and data requests | usama@bitrupt.co |
Business details
Byline is operated by Usama Moin, a sole proprietor based in Pakistan. Registered address: Office 115, Sidco Avenue Centre, Karachi, Pakistan.
Lemon Squeezy acts as merchant of record for purchases, handles sales tax, and is the name that appears on your card statement.
Before you email
- Refunds: the refund policy covers most cases, and a request needs nothing but an email from the account address.
- Cancelling: you can do it yourself from the billing page in your account. It does not require contacting us.
- Data export or deletion: covered in the privacy policy.